Terms of Service

Last updated: September 2025

1. Acceptance of Terms

By accessing and using the services provided by Mulytics ("we," "our," or "us"), you accept and agree to be bound by the terms and provision of this agreement. These Terms of Service govern your use of our website (mulytics.net) and our bioinformatics and biostatistics consulting services.

2. Description of Services

Mulytics provides professional consulting services in the following areas:

  • Bioinformatics Analysis: Transcriptomics, proteomics, quality control, alignment, quantification, differential expression analysis, pathway analysis, network analysis, and data visualization
  • Biostatistics: Statistical analysis, machine learning, neural networks, propensity-score matching, marginal effects, survival analysis, and power analysis
  • Custom Application Development: Automated analysis applications, machine learning analysis apps, interactive dashboards, and custom web applications
  • Consultation: Expert guidance on research methodologies, data analysis strategies, and publication support

3. Client Responsibilities

3.1 Data Provision

Clients are responsible for:

  • Providing accurate, complete, and properly formatted data
  • Ensuring data quality and completeness
  • Obtaining necessary permissions and approvals for data sharing
  • Complying with applicable regulations regarding data handling

3.2 Project Communication

Clients agree to:

  • Respond promptly to requests for information or clarification
  • Provide clear project requirements and objectives
  • Participate in regular project updates and reviews
  • Communicate any changes to project scope or timeline

4. Intellectual Property Rights

4.1 Client Data

Clients retain ownership of their original data and research materials. Mulytics will not claim ownership of client-provided data.

4.2 Deliverables

Unless otherwise specified in a separate agreement:

  • Analysis results, reports, and visualizations are provided to clients for their use
  • Clients may use deliverables for their research and publication purposes
  • Mulytics retains the right to use general methodologies and approaches developed during projects

4.3 Publication Rights

Clients have the right to publish research results based on our analysis. We request acknowledgment in publications where appropriate and may request co-authorship for significant contributions.

5. Confidentiality and Data Protection

5.1 Confidentiality

We maintain strict confidentiality regarding:

  • Client data and research materials
  • Project methodologies and approaches
  • Proprietary information and trade secrets
  • Unpublished research findings

5.2 Data Security

We implement appropriate security measures to protect client data, including encryption, secure storage, and access controls.

5.3 Data Retention

Data retention periods will be specified in individual project agreements. Data will be securely deleted upon project completion unless otherwise agreed.

6. Payment Terms

6.1 Pricing

Service fees are based on project complexity, scope, and timeline. Detailed pricing will be provided in project proposals.

6.2 Payment Schedule

Payment terms will be specified in individual project agreements. Typically:

  • Initial payment may be required to begin work
  • Milestone payments for longer projects
  • Final payment upon project completion and delivery

6.3 Late Payments

Late payments may result in project delays or suspension of services. Interest may be charged on overdue amounts.

7. Project Timeline and Deliverables

7.1 Timeline

Project timelines will be established based on scope and complexity. Timelines may be adjusted based on client feedback, data quality issues, or scope changes.

7.2 Deliverables

Standard deliverables may include:

  • Analysis reports with methods and results
  • Data visualizations and figures
  • Statistical code and documentation
  • Interpretation and recommendations
  • Publication-ready materials (upon request)

8. Limitation of Liability

To the maximum extent permitted by law:

  • Our liability is limited to the amount paid for services
  • We are not liable for indirect, consequential, or punitive damages
  • We are not responsible for delays caused by client actions or external factors
  • Results are provided "as is" without warranty of fitness for particular purposes

9. Indemnification

Clients agree to indemnify and hold harmless Mulytics from any claims arising from:

  • Use of client-provided data
  • Publication of research results
  • Violation of third-party rights
  • Non-compliance with applicable regulations

10. Termination

10.1 Termination by Client

Clients may terminate services with written notice. Payment is due for work completed up to the termination date.

10.2 Termination by Mulytics

We may terminate services for:

  • Non-payment of fees
  • Breach of confidentiality
  • Inappropriate use of services
  • Failure to provide necessary information

11. Dispute Resolution

Any disputes arising from these terms or our services will be resolved through:

  • Good faith negotiation between parties
  • Mediation if direct negotiation fails
  • Binding arbitration as a last resort

12. Compliance and Ethics

We are committed to:

  • Following ethical guidelines for research and data analysis
  • Complying with applicable laws and regulations
  • Maintaining scientific integrity and objectivity
  • Protecting human subjects and sensitive data
  • Adhering to professional standards in bioinformatics and biostatistics

13. Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control, including natural disasters, pandemics, government actions, or technical failures.

14. Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be posted on our website with an updated revision date. Continued use of our services constitutes acceptance of modified terms.

15. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

16. Governing Law

These terms are governed by the laws of the jurisdiction in which Mulytics operates, without regard to conflict of law principles.

17. Contact Information

For questions about these Terms of Service, please contact us:

18. Entire Agreement

These Terms of Service, together with any project-specific agreements, constitute the entire agreement between you and Mulytics regarding the use of our services.